Terms of Service

Last updated: January 2026. These Terms of Service govern your use of services provided by Blendorvik Solutions Ltd.

1. Acceptance of Terms

By accessing and using the services, websites, and products provided by Blendorvik Solutions Ltd ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.

These terms apply to all users of our services, including but not limited to: customers, clients, resellers, partners, and any other visitors to our websites or users of our products.

2. Company Information

Legal Name: Blendorvik Solutions Ltd
VAT Number: GB491205384
Company Registration Number: 10594832
Registered Address: 128 City Road, London EC1V 2NX, United Kingdom
Email: contact@blendorvik.com
Phone: +44 20 3807 4192

3. Services Description

Blendorvik Solutions Ltd provides cloud infrastructure, cybersecurity solutions, and related professional services. Our services are designed to support businesses of all sizes in managing their digital infrastructure securely and efficiently.

Service specifications, features, and availability are subject to change at any time at the Company's sole discretion. We will endeavour to provide reasonable notice of material changes.

4. User Responsibilities

You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the services. Prohibited behaviour includes:

  • Harassing or causing distress or inconvenience to any person
  • Transmitting obscene or offensive content
  • Disrupting the normal flow of dialogue within our services
  • Attempting to gain unauthorised access to our systems
  • Using the services for any illegal or unauthorised purpose
  • Violating any applicable laws, regulations, or third-party rights
  • Engaging in any form of cyber attack, malware distribution, or security breach

5. Intellectual Property Rights

All content, materials, designs, code, and other intellectual property provided by Blendorvik Solutions Ltd remain the exclusive property of the Company. This includes but is not limited to: software, documentation, documentation, logos, trademarks, and any custom developments.

You are granted a limited, non-exclusive, non-transferable license to use our services in accordance with these terms and any applicable service agreement. You may not reproduce, distribute, modify, or create derivative works without express written consent.

Any intellectual property created by you and provided to us for integration into our services grants us a worldwide, perpetual, royalty-free license to use, modify, and distribute such content as necessary to provide our services.

6. Limitation of Liability

To the maximum extent permitted by law, Blendorvik Solutions Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total liability arising from or relating to these terms or your use of our services shall not exceed the fees paid by you to us in the twelve (12) months preceding the claim, or £100, whichever is greater.

These limitations apply regardless of the legal theory on which the claim is based, including contract, tort, strict liability, or any other theory.

7. Disclaimer of Warranties

Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. To the fullest extent permissible by law, we disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that services will be uninterrupted, error-free, or free from viruses or harmful code
  • Warranties regarding the accuracy, completeness, or reliability of any content
  • Warranties that defects will be corrected or that services will meet your requirements

While we employ industry-standard security measures, we cannot guarantee absolute security of your data. You use our services at your own risk.

8. Data Protection and Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to our collection and processing of personal data as described in our Privacy Policy.

We are committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For detailed information about how we handle your data, please refer to our Privacy Policy.

Where you are a data controller and we act as a processor, a Data Processing Agreement will govern the processing of personal data. Contact us at contact@blendorvik.com for a copy.

9. Service Level Agreement

Service level agreements (SLAs) are provided separately and form part of your service contract. In the event of service unavailability exceeding the agreed uptime commitment, you may be eligible for service credits as specified in your SLA.

Our liability for service failures is strictly limited to the remedies outlined in the applicable SLA. Service credits represent your sole and exclusive remedy for service failures.

10. Termination and Suspension

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice, in our sole discretion.

Grounds for immediate termination without notice include, but are not limited to:

  • Violation of these terms or any applicable service agreement
  • Use of services for illegal or unauthorised purposes
  • Engagement in any harmful or malicious activity
  • Non-payment of fees when due
  • Suspected fraud or security threat

Upon termination, your right to use the services ceases immediately. We may delete your data after a reasonable retention period, unless longer retention is required by law.

11. Fees and Payment

All fees are exclusive of applicable VAT and taxes unless otherwise stated. You agree to pay all invoiced fees within the timeframe specified in your invoice or service agreement.

Late payment may result in suspension of services and/or legal action. We reserve the right to adjust pricing with thirty (30) days' notice for subscription-based services.

Refunds are provided in accordance with the terms of your specific service agreement. Unless otherwise agreed, services are provided on a non-refundable basis.

12. Support and Maintenance

Support services are available during business hours and in accordance with your support tier. Response times and resolution timeframes are specified in the applicable SLA.

We may perform scheduled maintenance on our services with reasonable notice. During maintenance windows, services may be unavailable. Emergency maintenance may be performed without notice.

13. Acceptable Use Policy

You shall not use our services to:

  • Engage in any form of cyber attack, hacking, or unauthorised access
  • Deploy malware, ransomware, or other harmful code
  • Conduct denial of service (DoS) or distributed denial of service (DDoS) attacks
  • Send spam, phishing emails, or malicious content
  • Harvest or scrape data without authorisation
  • Reverse engineer or attempt to discover source code
  • Violate export control regulations
  • Infringe on intellectual property or confidentiality rights
  • Engage in any activity that violates applicable law

14. Security and Breach Notification

We implement appropriate technical and organisational security measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection against all threats.

In the event of a confirmed data breach affecting personal data, we will notify you and relevant authorities in accordance with UK GDPR requirements without undue delay and no later than 72 hours after becoming aware of the breach.

15. Indemnification

You agree to indemnify and hold harmless Blendorvik Solutions Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our services in violation of these terms
  • Your violation of any applicable law or regulation
  • Your infringement of any third-party rights
  • Any content you provide or transmit through our services
  • Your negligence or wilful misconduct

16. Third-Party Links and Content

Our websites may contain links to third-party websites and services. We are not responsible for the content, accuracy, or availability of external sites. Your use of third-party services is governed by their terms and conditions.

We do not endorse or warrant the quality of any third-party products or services referenced on our platforms.

17. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be notified to you via email or by posting updated terms on our website.

Your continued use of our services after notification of changes constitutes your acceptance of the updated terms. If you do not agree to changes, you must discontinue use of our services.

18. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflicts of law principles.

You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for resolution of any disputes arising from or related to these terms or your use of our services.

19. Dispute Resolution

Before initiating legal proceedings, you agree to attempt to resolve any dispute through good faith negotiation with our management team.

If negotiation fails, either party may pursue mediation through an agreed mediator before commencing arbitration or litigation.

20. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms of Service, together with any applicable service agreement, Privacy Policy, and SLA, constitute the entire agreement between you and Blendorvik Solutions Ltd regarding your use of our services.

Any prior conversations, negotiations, or understandings not expressly included in these written terms are superseded and have no effect.

22. Contact Information

If you have questions about these Terms of Service or wish to report violations, please contact us at:

Blendorvik Solutions Ltd
128 City Road
London EC1V 2NX
United Kingdom

Email: contact@blendorvik.com
Phone: +44 20 3807 4192

23. GDPR Compliance Notice

As a UK-based company, Blendorvik Solutions Ltd complies with the UK General Data Protection Regulation (UK GDPR). For data subjects with questions about their rights under GDPR, please contact our Data Protection Officer at contact@blendorvik.com.

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Data portability
  • Object to processing
  • Lodge a complaint with the Information Commissioner's Office (ICO)

These Terms of Service are effective as of January 2026 and supersede all previous versions. Thank you for using Blendorvik Solutions Ltd.

Disclaimer: The information on this website is for informational purposes only and does not constitute financial advice. Past performance is not indicative of future results. Blendorvik Solutions Ltd is not authorised to provide financial advice. Always seek independent financial advice from a qualified professional before making any investment or financial decisions.
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